UKG Pro WFM Training Modules

Comprehensive training covering all UKG Pro WFM modules — from core timekeeping to advanced integrations, interview preparation and job support.

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Core Modules
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Timekeeping

Efficient tracking of employee work hours and payroll management. Master time entry, pay rules, pay codes, and punch processing workflows used in real-world implementations.

Key Topics
Time EntryPay RulesPay CodesPay PolicyPunch ProcessingWork RulesOvertime CalculationHoliday Configuration
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Accruals

Automated leave and vacation tracking with precise accrual calculations. Configure accrual profiles, grants, limits, and balance management for various employee groups.

Key Topics
Accrual ProfilesAccrual PoliciesBalance LimitsGrant RulesCarry-over RulesAnniversary ResetDeduction RulesAccrual Codes
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Attendance Management

Identification and resolution of attendance issues including tardiness, absences, and schedule deviations. Configure action rules, points systems, and exception workflows.

Key Topics
Exception TypesAction RulesPoints SystemAttendance PoliciesTardy RulesAbsence TrackingCounselling LevelsException Reports
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Leave Management

Simplified leave requests, approvals, and compliance tracking. Configure FMLA, MLOA, and custom leave types end-to-end including manager workflows and notifications.

Key Topics
Leave ProfilesFMLA ConfigurationMLOA SetupCustom Leave TypesApproval WorkflowsNotificationsLeave CalendarCompliance Rules
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Employee Self Service (ESS)

Configure and manage the employee-facing self-service portal. Enable employees to view schedules, submit leave requests, swap shifts, and manage their own time records.

Key Topics
ESS Portal SetupSchedule ViewingLeave RequestsShift SwapsTime Card AccessNotificationsMobile ESSRole Configuration

Attestation

Ensuring compliance with labour laws and employee agreements. Configure attestation rules, punch prompts, and approval workflows to meet regulatory requirements.

Key Topics
Attestation RulesPunch PromptsBreak AttestationMeal WaiverApproval FlowsCompliance TrackingEmployee AgreementsAudit Reports
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Advanced Scheduler
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Advanced Scheduler with Forecasting

Retail

Optimised workforce scheduling for retail environments using demand forecasting. Build forecast-driven schedules, labour budgets, and coverage models aligned to store traffic patterns.

Key Topics
Demand ForecastingLabour BudgetsSchedule RulesShift TemplatesCoverage ModelsTraffic PatternsAuto-SchedulingOpen Shifts
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Advanced Scheduler with Workload Planner

Healthcare & Manufacturing

Workforce scheduling for healthcare and manufacturing using workload planning. Configure patient-to-staff ratios, shift rotations, and production-based workforce allocation.

Key Topics
Workload PlannerStaff RatiosShift RotationsProduction SchedulingSkill-based AssignmentsOn-call SchedulingFatigue RulesCompliance Tracking
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Advanced Modules
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UDM — Universal Data Manager

Efficient management of large-scale data imports and exports. Master data templates, validation rules, and batch processing for seamless data management operations.

Key Topics
Data TemplatesImport WorkflowsExport ConfigurationValidation RulesBatch ProcessingError HandlingScheduling JobsAudit Logs
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Analytics & Reporting

Generating actionable workforce insights through detailed analytics. Build dashboards, dataviews, and scheduled automated reports for management decision-making.

Key Topics
DataviewsDashboard BuilderScheduled ReportsKPI WidgetsData FiltersReport DistributionLabour AnalyticsExport Formats
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Custom Reporting — BIRT Studio & Designer

Creation and modification of custom reports tailored to business needs using BIRT Studio and BIRT Designer with advanced layouts, charts, and data sources.

Key Topics
BIRT StudioBIRT DesignerCustom LayoutsData SourcesCharts & GraphsReport ParametersSubreportsPublishing Reports
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DataHub

Centralised data management for improved reporting and decision-making. Configure data flows, connectors, transformations, and external integrations via DataHub.

Key Topics
Data ConnectorsData FlowsTransformationsExternal IntegrationsData MappingError HandlingData ValidationMonitoring
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Boomi Integrations

Seamless data integration across HR and payroll platforms. Build and manage Dell Boomi processes tailored for UKG Pro WFM including inbound and outbound feeds.

Key Topics
Boomi Process DesignInbound FeedsOutbound FeedsAPI ConnectorsData MappingError HandlingTesting & DeploymentMonitoring
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Career Support
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Interview Preparation

Targeted preparation for UKG Pro WFM job interviews. Covers real-world scenario-based questions, configuration walkthroughs, and tips to confidently answer technical and functional questions.

Key Topics
Common Interview Q&AScenario-based QuestionsConfiguration WalkthroughsModule-specific TipsReal Project ExamplesResume GuidanceMock InterviewsConfidence Building
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Job Support

Live project assistance for professionals currently working on UKG Pro WFM implementations. Get real-time guidance, troubleshooting help, and configuration support for your active projects.

Key Topics
Live Project AssistanceTroubleshootingConfiguration GuidanceRequirement AnalysisUAT SupportGo-live SupportDocumentation HelpOn-call Assistance

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